Privacy Policy ina77 — Data Protection & Your Personal Information

Welcome to the ina77 Privacy Policy. This document clearly and transparently explains how ina77 collects, processes, stores, and protects your personal information when you use our online gaming platform at ina77.vu.

At ina77, we understand that your trust is the most valuable asset we safeguard. Every decision we make regarding data is aimed at protecting your interests as a member, ensuring a safe gaming experience, and fulfilling our obligations under applicable data protection laws.

By registering an account and using ina77's services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, we encourage you to contact our support team for further clarification before continuing to use the platform.

This Privacy Policy applies to all users of the ina77 platform, including website visitors, registered members, and former members still within the defined data retention period. It covers all ina77 interaction channels, including the website, mobile app, and customer communication channels.

Ina77 collects various types of information depending on how you interact with our platform. The following are the main categories of information we collect:

2.1 Information You Provide Directly

This is information you enter directly when interacting with ina77:

• Registration information: Full name, date of birth, gender, email address, mobile number, and password.
• Identity verification information (KYC): Copies of your identity card, passport, or other official documents required for age and identity verification.
• Payment information: Bank account details, e-wallet numbers (Touch 'n Go, Boost, GrabPay), and other registered payment method information.
• Communications: Messages you send to our customer support team via live chat, email, or other communication channels.
• Feedback and surveys: Responses you provide in customer satisfaction surveys or reviews.

2.2 Information Collected Automatically

While you use the ina77 platform, our systems automatically collect information for security and improvement purposes:

• Technical data: IP address, browser type and version, device operating system, screen resolution, and unique device identifiers.
• Usage data: Pages visited, time spent on the platform, games played, bets placed and navigation patterns.
• Location data: General location based on IP address for geographical verification and legal compliance.
• Log data: Login, logout, failed login attempts, and other account activity records for security purposes.

2.3 Information from Third Parties

In certain situations, ina77 may receive information about you from trusted third parties, including identity verification service providers, approved payment processors, and fraud prevention agencies. This information is used solely for verification and security purposes.

Ina77 uses collected information for identified and legitimate purposes only. We do not process your data for any other purpose without notifying you in advance.

3.1 Account Management & Services

• Creating and managing your account on the ina77 platform.
• Processing your deposits and withdrawals securely and accurately.
• Verifying your identity and age through the established KYC process.
• Providing access to all available games and services.
• Managing bonuses, promotions and rewards you are eligible to receive.

3.2 Security & Fraud Prevention

• Detecting and preventing fraud, money laundering and platform abuse.
• Verifying that every financial transaction is legitimate and authorized by the actual account holder.
• Monitoring unusual usage patterns to protect the security of your account.
• Complying with reporting obligations to relevant regulatory bodies and authorities.

3.3 User Experience Improvement

• Personalizing content, promotions and game recommendations based on your preferences.
• Analyzing usage patterns to improve platform design and functionality.
• Testing new features before they are rolled out broadly to all members.

3.4 Communications

• Sending transaction notifications, account confirmations and security alerts.
• Informing you about promotions, bonuses and special offers (with your consent).
• Delivering important updates about the platform, terms of service, or privacy policy.
• Responding to enquiries and complaints submitted through support channels.

Ina77 fully respects your privacy. We do not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, there are certain situations where sharing information is necessary and lawful:

4.1 Trusted Service Providers

Ina77 works with carefully selected third-party service providers to support platform operations. These include payment processors handling deposit and withdrawal transactions, identity verification service providers for the KYC process, game technology providers supplying game content, and cloud infrastructure and cybersecurity service providers. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes.

4.2 Legal & Regulatory Requirements

Ina77 may need to disclose your information to government authorities, regulatory bodies, or law enforcement where required by law, court order, or valid legal process. We will notify you of any such disclosure unless prohibited from doing so by law.

4.3 Business Transfers

Should ina77 be involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance and have the right to make decisions regarding your account in such a scenario.

The ina77 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and help us understand how users interact with the platform.

5.1 Types of Cookies Used

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled.
• Performance Cookies: Collecting information on how you use the platform — most frequently visited pages and error messages encountered — to help us improve functionality.
• Functional Cookies: Remembering your preferences such as language, display settings and game choices to deliver a more personalized experience.
• Analytics Cookies: Helping us understand aggregate user behavior for product improvement and internal marketing strategy purposes.

5.2 Cookie Management

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and your gaming experience. For detailed guidance on managing cookies, please refer to your browser's help documentation.

The security of your personal information is a responsibility we take extremely seriously. ina77 continuously invests in the latest security infrastructure to ensure your data remains protected at all times.

6.1 Technical Security Measures

• 256-bit SSL Encryption: All communications between your device and ina77's servers are encrypted using the latest TLS protocols.
• Static data encryption: Sensitive information such as passwords and financial details is stored in encrypted form using the latest hashing algorithms.
• Firewall and intrusion detection system: The ina77 infrastructure is secured by multiple layers of protection, including a continuously updated WAF (Web Application Firewall).
• 24/7 Monitoring: The ina77 cybersecurity team continuously monitors systems to detect and respond to any threats.
• Regular security audits: The ina77 platform undergoes regular penetration testing and independent security audits.

6.2 Access Control Measures

Access to user data within the ina77 organisation is strictly limited based on the principle of least privilege. Each staff member is only granted access to the data required to perform their role. All access to sensitive data is logged and audited regularly.

6.3 Incident Response Procedures

In the event of a data breach affecting your personal information, ina77 will notify you within 72 hours of becoming aware of the incident, in line with industry best practices. The notification will include details of the incident, data that may have been affected, and the steps we are taking to mitigate the impact.

As an ina77 platform user, you have certain rights regarding your personal information. ina77 is committed to respecting and facilitating the exercise of these rights.

• Right of Access: You have the right to request a copy of the personal information we hold about you. This request will be processed within 30 days.
• Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction. You may also update most of your information directly through your account settings.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal information. Please note that we may need to retain some data to fulfil legal obligations.
• Right to Object to Processing: You have the right to object to the processing of your information for direct marketing purposes at any time.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of your data.
• Right to Data Portability: You have the right to receive a copy of your data in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of any processing carried out prior to withdrawal.

Ina77 retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law.

• Active account data: Retained for the duration your account remains active on the ina77 platform.
• KYC and transaction data: Retained for a minimum of 7 years after account closure in compliance with anti-money laundering legal requirements.
• Support communication logs: Retained for 3 years for reference and service improvement purposes.
• Security log data: Retained for 12 months for the purpose of security incident investigation.
• Cookie and analytics data: Retained for no more than 13 months before being anonymized or deleted.

Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be associated with you.

The ina77 platform is strictly for individuals aged 18 years and above. ina77 does not intentionally collect, process, or store personal information from individuals under the age of 18.

All registrants are required to confirm they have reached the stipulated age during the registration process. ina77's KYC process also includes age verification using official identification documents.

Should ina77 discover that we have collected information from a minor without knowledge, we will take immediate action to delete that information and close the relevant account. Parents or guardians with concerns about this matter are welcome to contact us through ina77's official support channels.

The ina77 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. This Privacy Policy applies solely to the ina77 platform and does not cover the privacy practices of those third parties.

Ina77 is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the privacy policy of every website you visit and understand how they handle your personal information.

Ina77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other legitimate operational reasons.

For material or significant amendments, ina77 will notify you via your registered email or in-platform notification at least 14 days before the amendment takes effect. Your continued use of the ina77 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

The "Last Updated" date shown at the top of this page indicates when the most recent amendment was made. We encourage you to check this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ina77 handles your personal information, please contact our privacy team through the following channels:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
• Response Time: Within 2 business days for general enquiries; 30 days for formal data rights requests

We are committed to addressing every inquiry seriously and ensuring you receive a clear, satisfactory response within the specified timeframe.